Last updated: 25/05/2018

This Privacy Policy sets out and explains how we use and protect the information we may collect when you use the website


It is possible to visit the France Montagnes website without providing any personal information about yourself. In accordance with the General Data Protection Regulation adopted by the European Parliament on 14 April 2016, and the amended French Data Protection Act of 6 January 1978, France Montagnes informs you that:

1. Identity of the person responsible for data processing

The person responsible for data processing is Aurélien Antoine, the web and web marketing manager at France Montagnes. Aurélien reports directly to the person with legal responsibility for France Montagnes, Jean-Luc Boch, who serves as the organisation's president.

2. Data processing purposes

France Montagnes may process your Personal Information:

To send you emails (newsletters), if you request them

To collect information that enables us to improve our website (especially through the use of cookies)

To display and personalise advertisements on the France Montagnes website or elsewhere on the web

3. Recipients

Only France Montagnes and its subcontractors receive your personal information. Neither France Montagnes nor its subcontractors use the personal data of visitors and users of its website for commercial purposes.

4. Data retention duration

Your Personal Information is retained by France Montagnes only for the amount of time required for the purpose for which it is collected, which cannot exceed 24 months.

5. Data Protection Rights and Freedoms

You have the following rights with respect to your personal information, which you can exercise by contacting us in writing by post or by filling out this form.

If you wish to access your personal information, you can do so by contacting us via this form. In order to guarantee the security of your data, we will ask you to provide evidence of your identity in the form of a scan of an identity document.

You can at any time request that data about you is rectified, updated or erased.

6. Response time

France Montagnes undertakes to respond to your request to access, rectify or object to the processing of your personal information within a reasonable amount of time and no longer than one month from the receipt of your request.

7. Authorised service providers and transferral to third-party countries outside the European Union

Please be aware that France Montagnes uses authorised service providers to facilitate the collection and processing of the data you provide to us. Some of these service providers may be located outside the European Union.

8. Complaining to the competent authority

If you consider that France Montagnes is in breach of its obligations with respect to your personal information, you can submit a complaint or query to the competent authority. In France, the competent authority is CNIL (Commission nationale de l'informatique et des libertés), to whom you can send a request electronically by clicking the following link:



The first time you access the France Montagnes website, a banner at the bottom of the screen warns you that information relating to your browsing may be recorded in files known as "cookies".

1. General information about the cookies used on the France Montagnes website

France Montagnes, as the publisher of this website, may set a cookie in your browser to ensure you have a smooth and optimal browsing experience whilst visiting our website.

These cookies are small text files of limited size that enable France Montagnes or its subcontractors to recognize your browser for the purposes of collecting information and personalising the services provided.

The information collected via cookies cannot in any way be used to personally identify you. It is used exclusively by us for the purposes of improving the interactivity and performance of our website and sending you content adapted to your interests.

2. Setting your cookie preferences

You can accept cookies or block them from being stored at any time

When you first access the France Montagnes website, a banner displaying brief information about the storage of cookies appears at the bottom of your screen. This banner warns you that by continuing to browse the France Montagnes website, you accept the storage of cookies on your device.

The cookies generated by France Montagnes are created by third party services and governed by these services' own privacy policies, to which a link is provided below. These cookies consist of audience measurement cookies, advertising cookies and social network sharing cookies (including Facebook, YouTube, Twitter and LinkedIn).

Audience measurement cookies provide statistics about the use of various elements of the website (such as the content/pages you visit) and the amount of traffic these elements receive. This data is useful in improving the ergonomics of the website's design and evaluating its performance. France Montagnes uses Google Analytics (privacy policy available here) and Facebook Pixel (privacy policy available here) to measure its audience. Cookies generated by Facebook and Google are also used for online advertising purposes (targeting and remarketing). You can block their collection at any time by visiting the websites of these two services (via the links provided above).  

The following social networks and sharing sites may also need to post cookies on the France Montagnes website when integrating content: Twitter (privacy policy and preference management), YouTube (privacy policy and Google cookie management), Slideshare, Infogram, Dailymotion, Calameo and Infogram.

Blocking cookies in the browser

You can also set your browser to block all or some cookies by default, or to remove cookies following each session or after a given amount of time.


1. General information about the cookies used on the France Montagnes website

France Montagnes collects contact data via various online forms in order to send information by email to those who request it.

a. Types and frequency of emails

France Montagnes sends two types of email to its subscribers:

A newsletter sent out twice a month. This provides access to the latest articles on the site to people who have requested to receive this information. There are no sub-sections in this list.

Snow alerts. An email is sent to website users when snowfall occurs at a given resort. Website users can configure their alert settings using various criteria.

b. The information collected

The following information is collected for the purpose of sending snow alerts: surname, email address, registration date, consent and registration resort. Actions performed on emails are also recorded (opening, clicking, etc.).

The following information is collected for the purpose of sending out newsletters: email address, surname, registration date, consent, title, first name, address, postcode, town/city, country, date of birth, favourite mountain range, specific interests, language, three favourite resorts and the source of the original registration (competition, form, etc.). Not all these fields are mandatory. Actions performed on emails are also recorded (opening, clicking, etc.).

c. Collection method

The addresses collected are gathered using GDPR-compliant methods requiring the website user to check a subscription opt-in checkbox and accept this privacy policy.

2. Data retention duration

In accordance with the GDPR and the recommendations of CNIL, email contact details are retained for a period of three years if not used for communications or exchanges of any kind. At the end of this period, inactive subscribers will be recontacted to verify that they are still interested in the emails to which they are subscribed and will subsequently be unsubscribed if necessary.  

3. Unsubscribing

Subscribed users can unsubscribe from France Montagnes' emails at any time using the link included at the bottom of each newsletter. Users can also unsubscribe via the link on the following page.